FAQ
Questions
Short answers to what preparers ask first.
Draft · wording to be approved
Early access
When does NoticeClerk open?
We’re in early access now. Join the mailing list and we’ll email you when it opens.
Who is it for?
Owners and staff of small US tax practices, roughly 1 to 10 people, whose clients forward IRS and state letters.
Notices
Which notices does it handle?
IRS and state letters your clients forward, starting with the common ones: CP14, CP2000, CP53E, identity letters such as 5071C and 4883C, and refund letters.
What if a notice can’t be read?
It’s marked “Needs your eyes” and left unlabelled. We say what we couldn’t read, so you can send a clearer copy or check it yourself.
Client data
Do I have to send unredacted notices?
No. Redacted copies are welcome; we only need the code, dates and amounts.
Does NoticeClerk contact my client or the IRS?
No. Results go only to you. You decide what to send your client.
How long do you keep notices?
30 days after the result is returned, or less if you ask. They are not used to train AI models.
Scope
Is this tax advice?
No. NoticeClerk sorts and explains letters for the tax preparer’s review; it does not represent taxpayers, file anything or give tax advice.
Get early access.
We’ll email you when NoticeClerk opens. A few updates before then, nothing more.